Pixma 5420 is up & running with no problems. Still, I can't print from My Image Garden error message: "Cannot print because printer supported by this software is not installed! "
Duh, Pixma is a Canon printer. Any suggestions?
Having same issue, and the Cannon support is practically non-existent.
Don't agree with a lot of the comments above.
Just bought a Canon IP7250 and created and printed a CD within an hour.
I agree that Image Garden composition functionality is poor so I created the label in MS Publisher on a custom page format of 4.7" x 4.7". I then saved the image as a hi res JPEG.
In Image Garden, I chose the CD label template that puts an image over the whole disc and selected my saved .jpeg, it works perfectly.
To print the CD - remove the CD holder, replace the paper carrier and close the printer.
Put the CD in the holder and in Image Garden, select Print.
Just follow the on-screen instructions. The printer opens the door and prompts you to lower the inner door and insert the CD holder lining up the arrows, then click to continue the print operation.
Result - perfectly printed CD. I'm very happy.
It sounds as though you work for Canon: 'composition functionality is poor' is PR speak - not normal computer or printer user's English. The fact remains that you cannot use My Image Garden to print your own layout images on a printable CD. There are many other aspects of My Image Garden's 'functionality' which are gratuitously difficult if not impossible to use. It would be tedious to mention them here; but anyone who has tried to work with this retarded, mulish piece of user-unfriendly software, will know exactly what I mean. Many thanks.
I completely agree that this would be the least intuitive, hard to use and clunky software- worse than any of the previous Canon software efforts.
The only way I've been able to print a full CD cover is to:
1. Open the 'cdlabel' button in the corner shaped menu
2. Click 'cancel' for the 'theme list' window
3. Go to your desired cd label by opening the file in the left hand computer folder list
4. Select your desired file from the icons now displyed in the right panel
5. Click 'new art' down the bottom of the window and select 'disc label'
6. Now select any one of the theme list' and press ok
7. Your disc art should be displayed on portion of the theme selected
8. Select 'layout' and then the top lhs layout with just text panels on it and click ok
9. Right click every text panel and delete it with the 'delete' option in the window that comes up
9. Select 'background' in the bottom panel of the screen and click 'photo'
10. Your artwork should be covering the disc.
It took hours just to figure out the sequence....now try to adjust the size and position of the thing - you can't make it smaller, only bigger.
I'm stuck at this point, except, I guess it has to be a particular physical size to do it, which I am yet to figure out.
I agree with every word of the complaints above. Canon have employed arrogant, mendacious robots to design the software for 'My Image Garden'. The title alone is enough to make you sick. No one in their right mind, even if they could fathom Canon's gibberish instructions, would use the hideous templates they force on you. To say that the machine can print CD labels, full stop, is actually a false-pretence description and Canon should be prosecuted by Trading Standards. There is no simple transfer facility from your PC; you can only use images from My Image Garden or an SD card. Canon must know that their software is not fit for purpose, as they make it deviously impossible to find out that you cannot perform the simplest autonomous tasks on their new machines. A great printer 100% vitiated by ill-conceived, totally user unfriendly, software. I am going to have to sell my new MG7150. It is in effect, unusable. Perhaps if I was an slavish Canon employee writing the fatuous self-congratulatory blurb which infests every link to this printer, I would be able to use it to write my blurb. Luckily, I am a human being; and can simply sell it.
Image Garden is, without doubt, the worst piece of DVD printing software that I have ever had the misfortune to install. It takes what was a simple task with my old Canon printer and software and makes it totally impossible.
Now searching for any alternative that will work with my iP7250 so I can uninstall this heap of garbage.
Image Garden is the worst! It is always freezing. I like the quality of the printing on this Cannon MX922 but the Scanner/Image Garden is the worst! Fed up with it.
I agree! Very limited choices for DVD printing. Finally, got it figured out to get something I don't mind (still not really happy) and now the software tells me I don't have a printer that supports it.
I never write a review on anything. But I've now spent 2 hours trying to locate where the actual files are saved for a CD cover once you create it so I can back it up. I still can't find them!
But did anyone ever find where the actual DVD Label files are stored on the hard drive? I've got the SW to do minimal labels I need but want to be able to back up the files I created but can't find them! They must be encoded or something, I simply can't find them. If anyone knows, please help.
I am too fed up with Canon for My ImageGarden. It looks like My KinderGarten.
My A3 i9950 printer failed, I bought a more expensive Pro-100. I can't do seamless scanning/printing for CD labels as before, I have to use ImageGarden and that won't work with my reasonably new Canoscan 5600f, confirmed by Canon. Work around; drag images into CD printing but that is fiddly and often ImageGarden crashes and needs a new install.
Thousand thanks to the guest above who pointed out that the CD label print still works with Win7 32Bit, 11MB. KinderGarten 700MB. Guess where it's going.
Only wish I had read the comments on this site before spending good money on a Canon printer. This software is absolute rubbish. The disc templates are shocking! Be warned, don't buy a new Canon if you want to design and print on discs.
I've never returned a printer before because of the software being so bad, this may be the first time. And I spent days picking out a printer by features, guess I should have paid more attention to software reviews. I hope I can find some work a rounds for the CD/DVD printing software.
CD Label Print works just fine on my Win 7 64-bit.
Each time I scan a document the Image Garden software shows an error and closes down.
I also found the My Image Garden software to be very limited not allowing additional DVD design, just the ones that come with the program, but I tried a work around which was successful, having another PC with Windows 7 and the old CD Label Print software and using my wireless network I was able to send a disk design done on the CD Print Label software to the Airprint equipped with Canon MG6360 with no issues and a nicely printed DVD.
Just got hold of a Canon MG5450 printer to replace my broken ip5200. Thought the software would be better but 'My Image Garden' is ridiculous! They've dumbed the software down so far that you don't have any control - the scanning software is poor - mash the scan button and it will (wrongly) interpret what your big stupid hands put on the platter, and scan part of the page only. The only other option, scan the entire platter - Canon think users are too stupid to draw a box round what they want to scan on a preview window these days!
The CD/DVD printing software is also dire. A bunch of 20 or so templates, and that's it. Want a image covering the disc, and the text at the top? Tough. The only template for a single image covering the disc has the text at the bottom and you can't move it. It looks like they have designed this software for simpletons.
Anyway, as long as you aren't running 64-bit windows, you'll be pleased to hear you can still download the much superior CD Labelprint from Canon. It's not perfect, and despite the claims by Canon, it doesn't work on Windows 7 64-bit, but it works fine on Windows 7 32-bit. You can get hold of it here:
I downloaded the CD of the LabelPrint software above and it seems to run with the
drivers provided with my MG7120 printer, even though I have Windows 7 and that
is not listed among the operating systems supported by CD Label Print.
Some differences: the CD-LabelPrint minimum inside the diameter is not so small
as My Image Garden, the DVD manufacturer's info shows up as it is not printed over.
That may or may not be okay for users.
CD-LabelPrint has a printing option to select a darker higher saturation image and
my particular DVD background image looks better that way. I cannot find this
option in My Image Garden for DVD printing.
I have had the MG5460 approx. 4 months. I don't pretend to be an expert in understanding software, but I am no Luddite either. My Image Garden is possibly the most ridiculous piece of software I have ever come across. I just want to print a label on my disc and have struggled for hours to sort the issues. After finally formatting a disc cover, it will only print to paper, the disc can't be inserted. Can't ring Canon as I work Mon-Fri, the only hours their support is available. Have trawled the internet for tips and reviews and I am obviously not the only one struggling.