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Depressio
There is absolutely no reason using this software, it is by far the most useless software that do nothing else than slowing you down (because without it you can do everything you could hope for and much faster). If you have fun to take 5 to 15 minutes to scan a document then go on, this software is for you!
I teach photography and photoshop at a local college. I tell all my students not to buy Canon printers. The reason being is because of My Image Garden. I have 2 of your printers, an mx922 and a pro100. both printers are very good, but your software sucks. It freezes up 4 out of 5 times and will not run. I have to force stop it and then keep trying to get it to work. Most of the time I have to re-boot my computer and it still does not run. In addition I cannot find where the software stores my DVDs so I can back the files up or use them with different software. Canon has had this problem for several years and you just don't seem to care about your customers. If I could I would give you a minus 5 stars!
You've lost a customer, not just for printers, but also for cameras.
Canon My Image Garden is the worst program ever if all you want to do is scan and save a lot of pictures. Canon MP Navigator, my old Canon scanner program will not work with my new Canon printer. When I run out of ink in my new printer I will probably replace it with a non-Canon printer.
I really don't understand everyone's hate for this program. I love it and my only problem is getting it to work on my new Windows 10 computer. Everyone seems to want to use it to scan documents... I use it to edit scanned pictures and it is great. I just scanned my Dad's WWII war album loaded with yellowed Brownie pics of Okinawa and beyond and the program restored many of the illegible to "oh my"!!
Never had so much frustration and time wasted in getting My Image Garden scan to work. Never had such problem with other software on other Canon printers I have used before. Annoying that Canon can get away with it.
The MIG software when used with the MX922 all-in-one printer is terribly slow. Make it almost useless to scan anything! It literally takes 5 min to scan a single document, IF you can even get it to work at all. The old MP Navigator was a great & fast program, but I understand it doesn't work with the MX922.
Well I have usually owned lower end HP printers and they have all seemed to pack up after 12 months to a year, moreover, in a centrally heated house their printer jets seem to dry out, and one uses an awfu lot of ink just cleaning the nozzles, sometimes it is terminal. I have no such problems with a Canon iP7620. I do have problems, probably due to unfamiliarity, its how to remove the list of attempted and rejected disk label attemps from the side bar, does anyone have the answer to this?
Beware of Canon printers. I have used Canon for twenty years. Now though there software is simply wretched, almost making it utterly unusable. You can print but don't you dare scan.
I hate My Image Garden. I need to scan documents for work. My Canon MX310 did it super quick. My Image Garden takes forever to download a single work document. Each scan takes forever to open. I wish I had kept my MX310 when we moved. I truly truly dislike everything about My Image Garden. I am not a professional photographer. I need a printer scanner for work. I guess Canon does not realize some of us just want fast and easy scans of work documents.
My Image Garden (MIG) is a standalone software. You should be able to scan without going through the MIG program. On my MX 6350 Canon printer, you can set the scan save directory, file type pdf or jpg and the quality of it through the Canon Quick Menu.
Guest, The above advice was really helpful. It was taking about 15 mins for MIG to save scans as PDFs, and I need to do this a lot for my work. I changed the settings so it just saved as PDG using MS Explorer as the APP and problem solved.
Canon Image Garden is the worst printer scanner program in the history of the device! Frustrating! Save As option tabs greyed out! Very difficult to save images to your own files to later post -PDF files awful!! It's like Canon wants a 'piece of the action' with every move you try to make in their cumbersome ridiculous software. Well--I've had it! Off to the Recycling Depot this near new frustrating piece of junk goes! No more Canon products for this dude!
So that’s the answer - by James Freudenberg - next time install a non-canon cartridge and get rid of image garden...
My problem is that I don’t have the Save button even though it is supposed to be there according to the manual. To save as .jpg, I need to scan the document upside down, then use the Correct facility to turn it through 180° and just then save as a.jpg file. I've tried scanning the right way up and rotating through 360°, but that didn’t help.
I agree, my image garden is a thoroughly tedious and unnecessary piece of junk.
Wasted a morning trying to design the (basic) DVD template with just the company logo. Impossible. Absolutely hate this software. Is there any way it can be uninstalled and other software used? I can't find the CDLabel Print on the Canon website.
I never expected this so-called image garden. It's full of weeds. I couldn't believe the thing. I would have never bought it had I known what I was in for. Now I have to find someone who can teach me some simple editing. Canon has lost my vote big time. -10 stars.
I agree! I have been trying to save my scanned photos to jpg, but it will only allow me to save to pdf! I'm not very good at this but when I had my HP scanner/printer it was simple!!! I will not buy another Canon printer!
You've lost a customer, not just for printers, but also for cameras.
My problem is that I don’t have the Save button even though it is supposed to be there according to the manual. To save as .jpg, I need to scan the document upside down, then use the Correct facility to turn it through 180° and just then save as a.jpg file. I've tried scanning the right way up and rotating through 360°, but that didn’t help.
I agree, my image garden is a thoroughly tedious and unnecessary piece of junk.
Steve Barrett